Developing & Managing Operational Plans

Developing and managing operational plans

Empowering daily performance to align with the organisational line of sight.

Overview

Strategy only matters if it shows up in daily performance. Without clear operational plans, even the best strategy stays theoretical and teams lose direction.

Operational planning is about translating organisational goals into clear actions, responsibilities, and performance standards — so managers and team leaders know exactly what needs to happen, when, and by whom.

Developing and Managing Operational Plans gives leaders a practical way to build, align, and manage operational plans that support strategic objectives and keep teams focused on the right priorities.

Why this matters for operational leaders When operational plans are unclear or poorly managed, teams drift, effort is wasted, and performance becomes inconsistent. This workshop equips leaders with the tools and structure needed to align daily activity with strategic intent and keep execution on track.

Designed for

All managers, supervisors, coordinators and team leaders who have to manage daily operations and its requirements.
Anyone who is looking for best practice strategies and bridge any skill gaps.
Ideal size: 6–15 participants.

Learning outcomes

Develop

Develop the plan aligned to key performance indicators (KPIs).

Map

Map out all resource requirements and integrate the allocation into your plan.

Manage

Manage the consultation process to ensure proposals for resource requirements are supported.

Contingency

Develop risk a matrix and its contingency.

Monitor

Monitor and evaluate performance to assess progress and manage variations.

Understand

Understand the requirements to manage recruitment, budgets, and resources aligned to company policy and procedures.

Line of sight

Develop an operational plan that has a clear line of sight to the strategic plan.

Identify

Identify and breakdown the components of an effective operational plan.

Apply

Understand and apply the key traits of successful operational management.

Download our free guide now.

Success Stories

Providing dynamic learning experiences

Janette Collier

Acting Director, Australian Institute for Primary Care & Ageing

“Our partnership with CCS has been very successful and course participants have contacted me to say how much they enjoyed the training with CCS and how useful they found it. Many have incorporated the skills and strategies into their working and personal life. Their only complaint was that they wanted a longer session!“

Michelle Eddy

Director of Finance, Canadian Armed Forces

“David Patmore led us on our MARATE experience today and was a very engaging instructor. He made me feel confident and equipped to converse with difficult people/situations. This course will be relevant in all aspects of my life: work, family, friends and absolute strangers that I may encounter.“

Kiery Pascoe

Organisational Learning Specialist, Southern Cross Community Healthcare

“It was great to have a session where the facilitator was able to adapt to our industry and provide scenario’s that fitted in with our organisation. Loved how interactive it was and real practical skills that can be used immediately.“

Naomi Cooper

Acting Health Services Manager – Digital Health, Royal Flying Doctor Service

“The structure and content was really well thought out and was spot on for the needs of the group. I’ve attended a few workshops on the same topic and this was by far the most practical and useful.“