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Upskilling your staff to elevate your organisation

Our tailored professional training helps you thrive in a modern world.

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Courses

Say goodbye to
cookie-cutter workshops

Too many organisational training sessions offer cookie-cutter workshops that don’t meet company needs in a specific and meaningful way. We believe professional learning can be so much more.

We give organisations and the people in them unique learning experiences to help them thrive in a modern world.

About CAL Corporate Solutions

Collaborative

We’re professional learning experts who partner with you to design tailored training that leverages your expertise and meets your goals.

Adaptive

The best training speaks to you. We create tailored, organisation-specific solutions that reflect your team’s dynamics, learning styles, and roles.

Innovative

Yesterday’s solutions may not fit today. Our facilitators use social and adult learning techniques to keep workshops engaging and impactful.

Flexible

We offer hybrid delivery and flexible options to suit any budget from our 85+ training modules to fully custom, organisation-wide programs.

Trusted by over 500+ clients worldwide

1300 762 421

Asia-Pacific Coverage

What we do

Real people require real solutions.

Customer engagement

We’re constantly engaging with others, yet many of us aren’t taught key principles that help us get our points across successfully. This is particularly true in customer interactions, which may require you to manage aggression and defuse emotional charges. With training, your staff can learn to navigate and understand the mechanisms and psychology at play when dealing with difficult people, what steps to take, and how to verbalise them.

Train dialogue

Leadership and management

Leadership is a learned skill. Some is picked up organically over time. The rest must be trained. Whether you’re looking at equipping your team with self-management, people management, or organisational management skills, one of the best ways you can set a leader up for success is through modelling and coaching. This applies both to newbies and old hats who may have become stuck in their ways.

Train governance

Performance and productivity

Are your team members struggling with time management? Feeling overwhelmed by tasks? Perhaps you’re looking for ways to increase your employees’ productivity and achieve more goals as a collective. Or maybe you’d like your team to learn how to meet workplace challenges with confidence and enthusiasm. Whatever your circumstances or goals, we can help shape your team into a high-performing productive workforce.

Train effectiveness
Our difference

And say hello to
person-centred training.


Most formal training is designed once and then… that’s pretty much it. It doesn’t account for the areas your people are already excelling in. It might gloss over topics you want to explore more deeply and meaningfully. In short, it’s not designed for your people’s needs.

Not us. We’ve set up our courses to be tailored to cover only the skills you need to train, to the level you require. This saves your organisation a lot of hassle, and more importantly, channels training into the areas where you’ll get the most bang for your buck.

How it works

Training that meets you where you are and takes you where you need to be.

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Quote

We get an understanding of your organisational goals, budget, and participants’ training needs, so we can offer a sized-for-you solution. Then we give you a quote and proposed delivery plan. 

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Consultation

We chat through some pre-program planning over Zoom (approx. 30–40 minutes). This lets us customise our training further with scenarios and/or case studies that are relevant to your business and staff.

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Delivery

Our expert facilitators deliver tailored and interactive training to your team. We’ll also provide learning materials that participants can use both in the training, and as a handy reference tool after the workshop.

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Impact assessment

After the course delivery is concluded, we’ll meet again to review learning outcomes. We’ll also assess the impact of these against your training goals and needs identified during the pre-program consultation.

Success stories

Max Mara
Retail

 
Fashion retailer empowers store managers to manage difficult customers

 

Upskilled store managers to assess and adopt the most effective approach to match the unique demands of difficult customers.

 

✔︎ Customer communications

Hume City Council
Government

 
City council equips frontline care team with effective de-escalation
tactics

 

Supported supervisors, service staff, internal management, and care coordinators to safely extend level of care to aggressive clients.

 

✔︎ Customer communications

Catholic Care Tasmania
Community services

 
Nonprofit trains staff in healthy self-management
techniques

 

Equipped the frontline team with self-care improvement practices and how to more effectively handle aggressive and difficult people.

 

✔︎ Customer communications

✔︎ Leadership

Success Stories

Providing dynamic learning experiences

Janette Collier

Acting Director, Australian Institute for Primary Care & Ageing
“Our partnership with CCS has been very successful and course participants have contacted me to say how much they enjoyed the training with CCS and how useful they found it. Many have incorporated the skills and strategies into their working and personal life. Their only complaint was that they wanted a longer session!“

Michelle Eddy

Director of Finance, Canadian Armed Forces
“David Patmore led us on our MARATE experience today and was a very engaging instructor. He made me feel confident and equipped to converse with difficult people/situations. This course will be relevant in all aspects of my life: work, family, friends and absolute strangers that I may encounter.”

Kiery Pascoe

Organisational Learning Specialist, Southern Cross Community Healthcare
“It was great to have a session where the facilitator was able to adapt to our industry and provide scenario’s that fitted in with our organisation. Loved how interactive it was and real practical skills that can be used immediately.”






Southern Cross Community Healthcare

Naomi Cooper

Acting Health Services Manager – Digital Health, Royal Flying Doctor Service
“The structure and content was really well thought out and was spot on for the needs of the group. I’ve attended a few workshops on the same topic and this was by far the most practical and useful.”





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