Training performance and productivity

Whether you’re trying to improve your team’s productivity or you’re finding the best way for leaders to manage performance, we’re here to provide a solution that works for you.

Equip your team and leaders with skills to manage performance and productivity

We all know the importance of performance and productivity in business, but how do you know you and your team are performing the best they can? A team’s productivity and performance work best when leaders set good examples, teams know their value, and proven performance management techniques are applied.

Knowing all this is great, but how do you best manage a team’s performance? Or how do you know if you’re as productive as you can be? To answer these questions, we’ve set up our courses to be tailored to cover only the skills you need to train, to the level you require. We even have decades of facilitator experience, and a passion for learning that turn boring slide-driven training to engaging and interactive training that’s build to make a lasting impact.

Our solutions

Improving self-awareness

The skills that shape self-awareness

It’s common to take what people do and say in anger to heart. This in turn can affect your mood, work, and overall physiological wellbeing if you don’t have the right tools to manage this stress. Learning practical self-care techniques and support skills for facing the current challenges in customer-facing roles is essential.

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Building positive workflow

The skills that build positive workflow

Managing a positive team workflow, and doing it right, is the best way to achieve quality results within your business. Implementing effective habits, mindsets, and tools leads to continuous improvement and quality of work. It also makes work flow better for everyone when everyone’s going by the same processes and flows.

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Developing work relationships

The skills that develop relationships

Trusting your team and feeling confident in your interactions with internal stakeholders is crucial. Learning how to relate to people who work or communicate differently, especially in uncomfortable situations, can set your staff up to have positive experiences at work and boost retention.

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Adapting to change

The skills that help change adaptation

Change is an inevitable part of the workforce and life. But it can also bring up feelings of uncertainty, vulnerability, resistance, or stubbornness in staff. Equipping your people with the tools to skilfully navigate changes as they arise can lead to a happier and more cohesive team and culture where employees thrive.

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Training that meets you where you are
and takes you where you need to be.

Understanding your
needs

Learning is a collaborative process. You know your industry best, and we work with you to understand challenges and goals, designing solutions that fit.

Our team conducts training needs analyses to identify skill gaps and create strategies aligned with your objectives.

Design a solution that works for you

The best training speaks directly to you. We use social learning to make workshops interactive and memorable, tailored to your team’s dynamics, learning styles, and roles.

A short pre-program Zoom chat helps us customise activities and ensure the training fits your business needs.

Implement your solution

Our expert facilitators deliver tailored and interactive training to your team. This is where our flexible delivery options really shine. We work around your work schedules to deliver the solutions you need in the way you need them, whether that’s online, face-to-face, or hybrid.

We’ll also provide learning materials that participants can use both in the training, and as a handy reference tool after the workshop.

Impact assessment

After the course delivery is concluded, we’ll meet again to review learning outcomes. We’ll also assess the impact of these against your training goals and needs identified during the pre-program consultation.

Our post-course support and partnership approach guarantees tangible results for your organisation beyond the initial learning solution delivery.

Why choose CCS

We work directly with you

Learning is an organic, collaborative process. We believe that you’re the experts who know your industry, people, and skill requirements inside out. Together, we work to understand your challenges and goals so we can design a training solution that incorporates this expertise.

Adapted to your people

The best training speaks directly to you – your experiences and situation. That’s why we design and implement customised organisational-specific solutions, including tailored activities, role-plays, and discussions. We consider the unique dynamics of the group, skill levels, individual learning preferences, knowledge gaps, and job roles.

Built for today’s workforce

We have a finger on the pulse of modern business needs, recognising that what worked brilliantly yesterday may not be the solution for today. Our experienced facilitators harness the power of social learning and adult learning techniques to keep courses interactive, engaging, and impactful.

Flexible delivery

We offer hybrid delivery options with a variety of session duration and program delivery options. Additionally, we can offer solutions to meet a range of budgetary and training requirements. From access to our library of 85+ training modules to custom-designed, whole-organisation learning.

Success Stories

Providing dynamic learning experiences

Janette Collier

Acting Director, Australian Institute for Primary Care & Ageing

“Our partnership with CCS has been very successful and course participants have contacted me to say how much they enjoyed the training with CCS and how useful they found it. Many have incorporated the skills and strategies into their working and personal life. Their only complaint was that they wanted a longer session!“

Michelle Eddy

Director of Finance, Canadian Armed Forces

“David Patmore led us on our MARATE experience today and was a very engaging instructor. He made me feel confident and equipped to converse with difficult people/situations. This course will be relevant in all aspects of my life: work, family, friends and absolute strangers that I may encounter.“

Kiery Pascoe

Organisational Learning Specialist, Southern Cross Community Healthcare

“It was great to have a session where the facilitator was able to adapt to our industry and provide scenario’s that fitted in with our organisation. Loved how interactive it was and real practical skills that can be used immediately.“

Naomi Cooper

Acting Health Services Manager – Digital Health, Royal Flying Doctor Service

“The structure and content was really well thought out and was spot on for the needs of the group. I’ve attended a few workshops on the same topic and this was by far the most practical and useful.“

Training performance and productivity

Equip your team and leaders with skills to manage performance and productivity